Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS403053 Mapping and Delivery Guide
Map an operational process

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS403053 - Map an operational process
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to identify and visually document the sequence and interactions of related steps, activities or tasks that make up an individual operational process, from beginning to end.For the purposes of this unit, an operational process is a group of structured and identifiable activities that contribute to delivering a specified and measurable result, such as a product, deliverable or service.The process mapping may be done for a number of purposes, including identifying the scope and purpose of a process, identifying opportunities for improvement using other competitive systems and practices techniques, or increasing the knowledge and engagement of others with the process. The specific aspects to focus on in the mapping should align to the goal or reason for the mapping.No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Competitive systems and practices
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Map the process
  • Liaise with process stakeholders to discuss and identify steps in the process
  • Rank information gained about process steps into critical, important and optional steps
  • Document the agreed process steps using the selected process mapping technique
  • Document the aspects being mapped using the selected process mapping technique and show how they relate to the steps
  • Validate steps and techniques with internal or external sources of information
       
Element: Apply the map
  • Analyse the process map to ensure that it is fit for its intended purpose
  • Identify further changes needed to the process map as a result of the analysis
  • Validate changes and finalise process map
       
Element: Define scope of the process map
  • Identify the purpose for the process mapping
       
Element: Define the boundaries of the process to be mapped
       
Element: Identify process stakeholders to participate in the mapping
       
Element: Identify the aspects to be mapped
       
Element: Select a process mapping technique
       
Element: Identify sources of information to populate and validate the process map
  • Liaise with process stakeholders to discuss and identify steps in the process
       
Element: Rank information gained about process steps into critical, important and optional steps
       
Element: Document the agreed process steps using the selected process mapping technique
       
Element: Document the aspects being mapped using the selected process mapping technique and show how they relate to the steps
       
Element: Validate steps and techniques with internal or external sources of information
  • Analyse the process map to ensure that it is fit for its intended purpose
       
Element: Identify further changes needed to the process map as a result of the analysis
       
Element: Validate changes and finalise process map
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Liaise with process stakeholders to discuss and identify steps in the process 
Rank information gained about process steps into critical, important and optional steps 
Document the agreed process steps using the selected process mapping technique 
Document the aspects being mapped using the selected process mapping technique and show how they relate to the steps 
Validate steps and techniques with internal or external sources of information 
Analyse the process map to ensure that it is fit for its intended purpose 
Identify further changes needed to the process map as a result of the analysis 
Validate changes and finalise process map 
Identify the purpose for the process mapping 
 
 
 
 
Liaise with process stakeholders to discuss and identify steps in the process 
 
 
 
Analyse the process map to ensure that it is fit for its intended purpose 
 
 

Forms

Assessment Cover Sheet

MSS403053 - Map an operational process
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

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Assessment Record Sheet

MSS403053 - Map an operational process

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: